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Frequently Asked Questions

Q. How do I make a referral?

A. Referrals are made by contacting (by phone, email, mail, or fax,) either the Admissions Director or one of the Transition Coordinators. They are aware of any current or projected openings within the HIL programs. They will ask for a brief description of the individual's needs and will discuss any openings that may be appropriate. If there seems to be an appropriate opening, HIL will request written information and will set up an appointment to do a screening assessment. These screenings further evaluate HIL's ability to meet an individual's needs and can be done at the person's current residence or at the HIL home. If you prefer to tour a home before making a formal referral, this can also be arranged.

Q. What happens after someone is accepted for admission?

A. A Transition Coordinator will assist in all aspects of an individual's admission. This will include scheduling pre-placement visits and staff trainings, if necessary; coordinating equipment, furnishings, and medical needs; scheduling and assisting in the move; admission paperwork; and finalizing contracts and funding.

Q. How are placements funded?

A. Generally, funding is administered through the person's county of residence. Most of the people who live in HIL programs have specialized funding sources, such as community aids, CIP 1A, CIP 1B, COP, or Brain Injury Waiver. A few people are funded through workers' compensation or private pay.

Q. Do you accept Title 19 or Medicaid?

A. No, Title 19 and Medicaid do not fund placements in community-based settings.

Q. Do you accept out-of-county placements?

A. Yes, many of our programs are designed to serve individuals from different counties. Out-of-county placements require a signed inter-county agreement relative to residency.

Q. What is the rate for a residential placement?

A. Rates vary greatly based on the needs of the individual and the home that they are considering. Rates are discussed at the time of referral based on the information provided and may be subject to change following the assessment.

Q. Do you serve the elderly?

A. Some of the people we serve are over the age of sixty, but they all have a primary diagnosis of a developmental disability, mental illness, traumatic brain injury, or physical disability.

Q. Can family and friends visit?

A. We acknowledge the importance of relationships with family and friends and strongly encourage visits. It is not necessary to call before a visit, but it may be a good idea to ensure that the individual is home and available. Family and friends are also invited to parties and special celebrations at the home. Many individuals also enjoy going home for a day visit, a weekend, or a holiday visit.

Q. What do the residents of HIL homes do during the day?

A. Most of the people living in HIL residential programs are involved in a day program, arranged by the case manager, away from the group home. This may include a day services program, sheltered workshop, employment, volunteer work, therapies, school, or other activities. In a few situations, HIL provides daytime supervision and activities at the home.