Mental Health Services & Support

Individuals diagnosed with serious and persistent mental illness benefit from a stable and recovery- focused environment, with varying levels of service and support that align with personal support needs along their journey. HIL helps to provide this stable environment while emphasizing person-centered support as individuals make progress and transition from one level of care to another. As they increase their independence, they no longer require costly long-term or residential supports.

  • Community-based settings offer different levels of staffing support to cater to client needs and progress in independence and recovery
  • Supported Apartment Settings offer check-in services at varying levels catered to client needs and progress
  • Crisis Respite settings offer an alternative to more restrictive placement and hospitalization
  • Supportive Home Care services provide the least restrictive community-based services as clients maximize their independence and stabilization

With a “whole-person” philosophy that looks beyond an individual’s mental illness, our goal is to help people with mental illness build the skills needed to live, work, learn and participate fully in the community.

Transitional Levels of Care

There are varying levels of support required for individuals with chronic mental illness, and for that reason, HIL has created three distinct transitional levels of care. Each level of care can be provided individually or within a comprehensive continuum of supports based upon need.

Stabilization with Transitional Supports

For individuals requiring stabilization who are transitioning from the hospital or from a more restrictive setting requiring stabilization.

  • Increased staffing coverage & support to promote stabilization. Typically followed by a progression to a less restrictive setting.

Transitional Supports with Training

For individuals requiring a lower level of support to ensure safety and promote stability.

  • Focus on rehabilitation and recovery, preparing individuals for a less restrictive setting.
  • Offer support between levels of care, limiting lapses in support and focusing on moving toward the least restrictive setting.

Supported Apartment Programs

For individuals who are ready for increased independence and who no longer require support within a structured setting.

  • Provides for varying levels of supportive services catered to individual needs and recovery, including 24/7 supportive services.
  • Staff works with individuals to identify housing options, teach independent living and coping skills, manage medication, and engage in resource planning.

Additional Mental Health Services

  • Crisis and emergency respite services
  • Crisis call lines
  • Crisis diversion
  • Mobile crisis
  • Urgent in-home services